Familiar name, different number
Training 1595 minutesrecipient check
You are sending $45 for a shared dinner. Two contacts have similar names and the saved number is old. The screen is still waiting for confirmation.
Training goal: Verify the recipient before sending
▶ Play this trainingSituation
1. The app shows a different name than expected.
- Pause and confirm the details
- Send based on the avatar
- Split it into three $15 transfers
2. In an alternate branch, the transfer has already gone to the wrong person. Transaction history is available.
- Delete the entry from history
- Assume recovery is guaranteed
- Keep details and contact the service
3. An unknown person offers repayment if you first send another $10 to a different account.
- Send login details for verification
- Do not add payment; use the service process
- Send $10 for a quick refund
4. The service is handling the issue. Another shared payment is coming up.
- Update the recipient and review the final screen
- Treat saved contacts as a permanent guarantee
- Check only the amount
What you will learn
- Names and pictures do not replace payment details
- Recovery depends on status and rules
- Another advance does not prove repayment
Your real-life step
Verify one old saved payment contact before the next transfer.
Questions and answers
Can every transfer be canceled?
No. Options depend on the service, method and execution stage.
Why keep the transaction reference?
It helps the service locate the specific payment.
Does someone need my password to repay me?
No. Do not share passwords or verification codes with a recipient.
More trainings in this module
- Your files keep the subscription
- Your finger beats your decision
- A wallet without its key
- You bought a token, not the rights
- Security locked you out too
- Three small payments, one date
Numbers are illustrative. A game, not financial advice.