Let us see your screen

Training 1145 minutesscreen sharing scam

“Keep your password private. Just share your screen.” A call arrives before payday. You have $1,200, and the caller offers to stop a strange purchase.

Training goal: Separate support from access to your money

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Situation

1. The number looks familiar. The caller knows the last card digits and asks for screen sharing.

Share just the home screen
Hang up and open in-app support
Ask for another transaction detail

2. A message says: “Code to sign in on a new device.” The caller texts that it will cancel the purchase.

Read out the cancellation code
Send a screenshot instead
Keep the code private and check sessions

3. The help link leads to an app. It asks to control taps and read notifications.

Deny access and close the link
Allow access for one minute
Hide the balance but allow the rest

4. Support in your own app confirms there was no such call. What comes next if screen sharing was enabled?

Delete the call log and wait
Revoke access and contact the bank
Change only the screen PIN

What you will learn

Caller ID and personal details do not verify a caller
A code authorizes the action named in its message
Screen sharing can expose secrets too

Your real-life step

Find support inside your banking app and review its active devices.

Questions and answers

Can I trust a bank number on caller ID?

Caller ID can be spoofed. End an unexpected call and use your familiar app or the number on your card.

Is screen sharing risky without a password?

Codes, personal details and login prompts may appear on screen. Remote control grants still more access.

What if someone had access to my phone?

Stop the access and contact your bank through a trusted route. From a safe device, change affected passwords and end unknown sessions.

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More trainings in this module

Numbers are illustrative. A game, not financial advice.