Hanimani: Payday

One priority

Training 975 minuteshow to prioritize

You are 34 and run an online store of handmade ceramic mugs. 2,000 visitors a month, 80 orders at $50, $20 profit per order. You have more tasks than hours, and each one feels urgent.

Training goal: Find the task that moves everything else

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Situation

1. Each month 120 shoppers reach checkout and 80 pay. A test order shows the payment form freezes on phones. Your list also has ads and a site redesign.
2. A coffee chain wants 300 logo mugs at $9 within 3 weeks. Your cost is $6. For those weeks you make only their order, and the store stops.
3. After the checkout fix you get 160 orders a month but can make only 100. The kiln holds 25 mugs and fires once a week: the other days go to packing and messages.
4. Bookkeeping takes you 24 hours a month. A service will handle it for $150. Three shops wait for wholesale samples you have no time to make.
5. Monday. Your list has 9 tasks: 7 small ones at 30 minutes and 2 big ones. One big task, the wholesale samples, could bring $1,200 a month.

What you will learn

Your real-life step

List every task for this week and write its rough effect in dollars next to it. Take the top one and give it the first 2 hours of each morning.

Questions and answers

How do you prioritize tasks in a small business?

Rate each task by its money effect and the time it takes. Start with the one that removes the main bottleneck: the other tasks often pay more after it.

What is a bottleneck in business?

It is the weakest step in the chain, the one that caps the whole result. Improvements elsewhere add nothing while the bottleneck stays.

How do you say no to a client?

Work out what a yes costs you: hours, other orders, stress. Name the terms that make the deal worth it, and decline politely if they are refused.

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Numbers are illustrative. A game, not financial advice.